Shipping policy

SHIPPING:

For orders we offer Flat Rate Shipping for only $10.95. Please allow shipments 1-3 business days to be processed to ship. Tracking information is provided via email to the customer at the time the order has shipped.

We currently only ship within the United States.

DEFECTIVE OR DAMAGED MERCHANDISE:

Please inspect your order immediately upon receipt. LeeLou's LLC is not responsible for damaged or defective items past our 14 day return policy for in store purchases and 30 day policy for online purchases. If you have received a damaged or defective item please contact our store by a phone call or email to begin exchange. If you want to exchange for the same item, you will be presented with this option if that item is still in stock or you may return for store credit, whichever you prefer.

LOST OR STOLEN PACKAGES:

Once a package has been shipped from our store we are not responsible for the package. We are not responsible for lost, stolen, or replacing shipments for packages shown as delivered. We will supply order and tracking information for customers to provide to the U.S. Postal Service to file a claim. We will work with customers to replace packages after sending us a copy of their filed police report. Please contact our store if you believe your package has been lost or stolen. 

Call or email us at LeeLou's LLC

218.436.2365

leelous2022@gmail.com